O.G Nerd Policies

O.G Nerd has a 30 day policy. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you have received it, and must also be in the original packaging. We will only exchange an item if it is defective, damaged or a mistake on our end is made on your order.

PLEASE CHOOSE YOUR SIZES WISELY ACCORDING TO THE SIZE CHART PROVIDED.

To complete your return, we require a receipt or proof of purchase and your order number. Please contact our customer service department

via: Customersupport@ognerdlife.com

  Our team will happily assist you on whether an order is eligible for a return/exchange. If so, they will provide instruction on how to return/exchange an item.

  

FAQs

Sale Items

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

Refunds (If Applicable)
If you are approved, your claim will be processed accordingly to your query.

Shipping costs are NON-REFUNDABLE. You will be responsible for your own shipping costs for your returning item. If you are shipping an item over $75, you may consider using a shipping service that provides a tracking number. We do not hold any responsibility if we do not receive your returned item.

 

SHIPPING


We ship through Australia Post. Please allow 24 hours of processing time before your order is dispatched.
 
ETA Order arrival
Within Australia:
Standard shipping: (3-7 business days)
Express shipping: (1-3 business days)
 
New Zealand:
Standard shipping: (5-7 business days)
Express shipping: (3-5 business days)
 
International:
Standard shipping: (7-21 days depending on location)
Express shipping:  (4-15 days depending on location)
*Additional costs may apply for all international orders depending on location*
.
Calculate your postage here: (Start point Melbourne, Australia)

 

 

General Data Protection Regulation 

 By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.